Tenants
We accommodate people from all walks of life, irrespective of their background, race, colour, ethnicity or religion. We carry out right to rent and other checks required by law and prospective tenants are referenced. A satisfactory reference report is required before the parties can proceed to signing a tenancy agreement. We make sure that all our tenants are suitable and can afford any property they wish to rent.
All relevant documents such as tenancy agreement, how to rent guide, deposit registration certificate, energy performance certificate etc, required by law are provided to every tenant at the start of the tenancy.
We provide our tenants with detailed information regarding the property and contact details in case of emergencies, maintenance and repair issues.
TENANTS FEES
NEW ASSURED SHORTHOLD TENANCIES SIGNED ON OR AFTER 1 JUNE 2019
Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property.
Please Note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation.
To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
TENANT LETTING GUIDE
Step 1. Screening Prospective Tenant
This step involves a discussion of the tenants, landlords and legal requirements to ensure that the tenant can provide documentary evidence to support their application.
The following are some of the issues that could be discussed:
- Right to rent (Do you have, and can you confirm that you have the right to rent?)
- Income (Do you meet the minimum income requirements, and can you prove your earnings with payslips and bank statements, do you have an Accountant that can confirm your earnings?)
- Reference (Can your employer confirm your employment and wages, can your current landlord give you a reference, are you able to supply proof of residence for your current address?
- Guarantor (Do you have a guarantor, where one is required by the landlord?)
- Credit check (Do you have any County Court Judgements currently or in the past?
- Number of residents (How many adults 18 and over & children will be living in property?)
- Number of tenants (Is the tenancy going to be a joint tenancy agreement?)
Step 2. Arrange Viewing & Reserve Property
We will arrange viewing and accompany the prospective tenant to view the property. If the property meets the tenants’ requirements, the tenant will reserve the property by paying a holding deposit equivalent to one week’s rent to enable the property to be taken off the market subject to the tenant passing a reference check.
Please Note: The holding deposit will be withheld if the tenant(s) or guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within the mutually agreed deadline for signing the agreement.
Step 3. Reference Check
On receipt of the holding deposit, the referencing process commences to determine whether the prospective tenant meets the landlords and legal requirements to enable the landlord to enter into an assured shorthold tenancy agreement with the tenant.
The following are some of the information and documents required to carry out the reference check:
- Right to rent share code and your date of birth
- Right to rent check confirmation (from Home Office)
- Reference application form
- Proof of ID (Passport, Full driving licence)
- Last 3 months’ payslip
- Last 3 months’ bank statements (showing salary receipt)
- Proof of residence (utility bill dated within the last 3 months)
Step 4. Tenancy Agreement Signed by all Parties
On receipt of a satisfactory reference check report, an assured shorthold tenancy agreement is prepared for review by all parties.
On signing of the assured shorthold tenancy agreement by all parties, the tenant is served copies of the documents listed which a legal requirement. The law requires that these documents be served on the tenant at the start of the tenancy.
These documents include the following:
- Gas safety certificate (where applicable)
- Energy Performance Certificate
- Electrical Installation Condition Report
- How to Rent: The Checklist for renting in England
- Deposit Registration Certificate and Prescribed Information
- Selective Licence issued under the Housing Act 2004 (where applicable)
Step 5. Tenant Check-in
On completion of the signing of the tenancy agreement and other documents in the letting agents’ office, all the parties will proceed to the property to check-in the tenant.
Meter readings for utilities such as gas, electricity and water are taken, recorded, and signed by the parties to the tenancy agreement.
The location of all appliances and how to use these appliances are explained to the tenant and user manuals are provided where available.
The landlord or letting agent will inform the utility companies and the local council that a new tenant resides in the property so that accounts could be opened for the tenant.
Register